customer feedback





  1. Mrs S Dodson

    Repair of Siemens washing machine; I would be pleased to use Richardsons Domestic again and not hesitate to recommend them. I left a telephone message for Mr Richardson who returned my call straight away. He told me what he thought the problem might be and came the same afternoon to do the work. The pump and a blockage were sorted and he also kindly ran a washing machine chemical clean to disinfect and freshen the drum and pipework. I knew his labour rates as they are quoted on this website. Total cost was very fair and the work guaranteed. Bill is a pleasant, reliable and honest tradesman!

  2. Jo

    I phoned the shop to order some spare parts to fix what I thought was wrong with my washing machine. The advice I was given enabled me to fix my machine without any further intervention. I am so impressed with the helpful attitude displayed here; at no point was I pressured into buying services I didn’t need, instead the owner took time to explore the possible options & help me out with no benefit to himself. I would definitely go back to this shop in the future – this was one of those rare experiences that restore your faith in customer service.

  3. Anne

    Mr Richardson came at a time to suit me, saw what was wrong and ordered the part, came back next day and fixed the machine and quoted less than his website as he said it was such a quick job. How lovely to find an honest, polite and helpful tradesman. I would highly recommend him.

  4. Tom

    Excellent and efficient service by Mr Richardson for an oven repair. The appliance is now fixed and working as good as new (having only just called this morning). I would thoroughly recommend Richardsons’ to anyone in need of a repair.

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